chan_agent Channel Variables

• ${AGENTMAXLOGINTRIES} - Set the maximum number of failed logins
• ${AGENTUPDATECDR} - Whether to update the CDR record with Agent channel data
• ${AGENTGOODBYE} - Sound file to use for "Good Bye" when agent logs out
• ${AGENTACKCALL} - Whether the agent should acknowledge the incoming call
• ${AGENTAUTOLOGOFF} - Auto logging off for an agent
• ${AGENTWRAPUPTIME} - Setting the time for wrapup between incoming calls
• ${AGENTNUMBER} * - Agent number (username) set at login
• ${AGENTSTATUS} * - Status of login ( fail | on | off )
• ${AGENTEXTEN} * - Extension for logged in agent